Frequently Asked Questions
We want to help you with this journey called FOOD DEHYDRATION. We
strive to answer your questions as quickly as we can. But first please
take a look through our collection of FAQ'S or visit our
Our New, Improved Members Only Club!
Thank you & happy dehydrating!
When do you ship out my product(s)?We ship out your items as quickly as we can. Many times if it is not the same day, it is the next day. We will email you the tracking number so you know when your items are coming.
What is the best food dehydrator in your opinion?The absolute best is stainless steel throughout. Stainless steel including the racks, is the ultimate. It is more expensive, but will last a lifetime or more. We highly recommend the Sausage Maker stainless steel food dehydrators. But if it is not in your budget, we use and highly recommend Excalibur food dehydrators. We sell the 2500, 2900, 3500, 3900 plus Excalibur Premium Paraflexx non stick drying sheets, Oxygen absorbers, sizes 50cc, 100cc, 200cc, 300cc, 500cc & 1000cc, mylar bags and our full line of dehydrated foods!
What are oxygen absorbers & why
do I need
Oxygen absorbers are your best friends when dehydrating and storing
your foods. I have a video about them here. After
dehydrating foods, store them in glass jars and/or vacuum sealed bags.
Put food in jar and then before sealing the jar, put in a 50cc, 100cc,
200cc, 300cc, 500cc or 1000cc oxygen absorber. When choosing an
oxygen absorber size, think of how much air will be in the container.
If there is little air, choose a 50cc. Or if you are using a
bucket, choose the 500cc-1000cc. Please let me know if you have
any questions about oxygen absorbers. Contact me at
Oxygen supports the growth of microorganisms and causes changes in color and rancid odors in packaged foods. Plastic packaging is less able to exclude oxygen from packaged foods than are the older glass and metal containers. Oxygen absorbers absorb oxygen and effectively reduce the aerobic environment to 0% oxygen. Therefore aerobic bacteria and fungi are unable to grow in this environment. This will extend the shelf life of a food product from 1 week to several months. The advantages of oxygen satchels versus vacuum packaging are that the food products are not crushed or squeezed, as some products are of high value and are fragile, and its simplicity of use.
Oxygen absorbers are made in different formulations to match the
water activity of the foods they are protecting. Some are designed to be
used in dry foods such as nuts and dried grains, others with moister
foods such as bread and
processed meats, but its main ingredient is iron oxide and a little
bit of water in most of the formulations. Some other ingredient may
added to make the oxygen absorbers work more efficiently as well.
We are pleased to offer our full line of oxygen absorbers, here.
Do I need Excalibur Premium
I would highly recommend having at least 2 or more in your kitchen.
They are quality, strong and last a long time. They are easy to
clean and reuse again and again.
stick drying sheets?
After I buy my dehydrator from
you, I have
ABSOLUTELY! We appreciate your business before, during and
after the sale. We provide you with our contact details and our
MEMBERS ONLY CLUB. It features our food dehydration videos, articles,
discussions, blogs and forum. This is all to support our biggest
asset, YOU, our client.
a question. Do you provide support after
How long do I have to dehydrate
It depends on what food you are working with. If you are
drying papaya, it takes about 13 hours. Bananas take about 9-11
hours. Apples about 14 hours. We have over 44 videos on food
http://www.youtube.com/efooddehydrator. Visit our free MEMBERS
ONLY CLUB and search our extensive database of food dehydration
articles, videos, blogs, forums and more. Visit
before they are dry?
I want to start a dehydrated
foods supply to
Yes, we are proud to feature quality dehydrated foods. We
feature dehydrated food kits, variety packages & single #10 cans.
If you would like to see what we offer, please visit
http://www.efooddehydrator.com/store. We look forward to
helping you today! If you have any questions, call me at
518-618-4442, as I am happy to help.
store in my basement. Do you sell these
love to see your food dehydration
We are finishing up our new DVD of
all of our current videos. If you would like to pre-order your
DVD, send us an email at
firstname.lastname@example.org. Thank YOU!
videos available on DVD. Do you offer
is it to clean food dehydrator
VERY EASY! I have created a variety of great videos on how easy it is to clean
the trays. See it here-
www.youtube.com/efooddehydrator. The mesh liners that sit on
top of the trays are dishwasher safe. I usually soak them in the
sink and they clean off so well. If you have any questions, just let me
sell to resellers?
If so, I would like
Yes, we are pleased to sell to dealers & resellers. Please
contact us at 518-618-4442 for more details. Thank you!
to buy oxygen absorbers in bulk. How do I
What is the
difference between Excalibur
The main difference between the two are as follows-
Excalibur 3900 food dehydrator offers a 10 year warranty, upgraded
plastics & electrical components, free copy of Preserve It Naturally & Food
Dehydration Guide. They both have 9 trays, 15 square feet of drying
space, 7" fan, 600 watts, free shipping and Food Dehydration Guide.
The Excalibur 2900 food dehydrator offers a 5 year warranty and free
shipping to your door. Please call me at 518-618-4442 with any questions.
2900 & Excalibur 3900 food dehydrator?
the hardest thing about dehydrating
The hardest thing about dehydrating foods is- do you have the best
dehydrator possible for your needs. Dehydrating foods at home is
Also, do you have a big enough
dehydrator? Because once you start dehydrating foods, you do not
want to stop! Most times, like today, I wish I had 3 of the 9 tray
dehydrators. I recently dehydrated red and yellow peppers and
mushrooms. Delicious! The next day I dehydrated strawberries
and banana crisps. Definitely a household favorite. I loved
giving them to some local friends. Once you start dehydrating, you
will LOVE it! You will become addicted, but in a good way!
You will love seeing your dehydrated food supply grow.
I have a question that does not appear here. How can I get my question answered?Simple- just send me an email here- email@example.com, or call me at 518-618-4442.
Best wishes to you ALL!